Last updated 6 November 2026

Privacy policy

This policy explains how Tom Burks, a sole trader trading as VenueReady, uses personal information. We are the data controller. Contact us at venuereadyltd@gmail.com or Cumberland House, 129 High Street, Billericay, Essex CM12 9AH.

What we collect

• Contact details you give us: your name, role, email address and phone number.
• Venue details from the questionnaire, including the name of your Responsible Person and any floor plan you upload.
• Order and payment records. Card payments are handled by Stripe; we never see your full card details.
• Emails you send us.

Why we use it

• To prepare and deliver your pack and any Annual Review (to perform our contract with you).
• To keep business and tax records (legal obligation).
• To send occasional, relevant updates about Martyn's Law to business contacts, which you can opt out of at any time (legitimate interests).

Who we share it with

Only with the service providers we need to run VenueReady: our website and form host (Netlify), our payment provider (Stripe), and our email provider (Microsoft). Some of these may process data outside the UK under appropriate safeguards. We never sell your information.

How long we keep it

We keep order records for six years for tax purposes. Questionnaire answers and floor plans are kept while you are a customer, so we can update your pack, and deleted within 12 months after you stop using us unless you ask us to delete them sooner.

Your rights

You can ask to see, correct or delete your information, object to how we use it, or ask us to stop marketing emails. Email us and we'll respond within one month. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website does not use tracking or advertising cookies. If that changes, we will update this policy and ask for your consent first.